I’ve been referred on FastTrack. What does that mean?
Fast track referrals (or “two week wait” referrals, as they used to be called) allow a patient with symptoms that may indicate a serious underlying condition to be seen quickly. Practitioners in the Surgery can diagnose and treat many problems but may refer you on a Fast track if:
Cancer needs to be excluded.
Your symptoms need further investigation;
Investigation(s) already performed appear abnormal;
Does this mean I have cancer?
Most patients referred via Fast track referrals do not have cancer, though it is important that you see a specialist as soon as possible to confirm or exclude the possibility of a cancer diagnosis. This will allow treatment to commence earlier if required. It will also give quicker reassurance that there is no serious underlying condition.
If I haven’t received an appointment. What should I do?
If you have not received an appointment within 2 week of the Surgery team making your Fast track referral, please contact the Surgery reception and say that you have not received an appointment for your Fast track referral.
What happens next?
- Once the hospital receives your referral, it is likely to be reviewed (triaged) by a member of the clinical team to ensure the right appointment is made for you. This may include an investigation such as an x-ray, CT scan or other tests depending on the type of referral, or an outpatient appointment for an initial assessment by one of the specialist consultants. The hospital will contact you, either by telephone, letter or SMS, to offer you an appointment and further instructions should you be required to go for an investigation.
What can I do to help?
If the practitioner has already given you the hospital, date and time of the appointment, ensure you attend.
If you have been given papers to book the appointment, ensure you book this as soon as possible.
Ensure we have your correct address and contact details (daytime telephone and mobile numbers) – check this carefully with the reception team.
If you have any questions you would like to bring to the appointment, please feel free to do so.
Going to hospital can be a stressful time and you are welcome to bring a family member or friend with you.