We are closed on Weekends and Bank Holidays.
Reception is Open During the Following Times
For registrations, collection or ordering of repeat prescriptions, the making or cancelling of appointments and general advice:
Monday 8am to 6.30pm
Tuesday 8am to 7.30pm
Wednesday 8am to 7.30pm
Thursday 8am to 6.30pm
Friday 8am to 6.30pm
On Site Parking
Patient parking, including disabled parking, is available at Westbury Medical Centre for patients who are visiting the practice.
You will need to inform the reception team that you have parked in the car park, and manually enter the registration into the machine.
Westbury Medical Centre use Parking Eye Car Park Management any Parking charges incurred will have to be directed to themselves. The practice will no longer be able to quelch parking fines free of charge. Parking Eye will still charge an administration charge to those who are issued a fine but can proof they were seen in practice.
Protected Learning Time
The Surgery reception will be CLOSED between 12:45pm and 2pm for staff training on the SECOND Wednesday of each month.
This is for training and education of staff and doctors.
Non-urgent advice: Extended Access & Extended Hours
For health information and advice, or if you need medical help fast when we are closed, call NHS 111. NHS 111 is the number to call when you need medical help fast but it’s not a life threatening emergency.
In life threatening emergencies such as chest pain and severe shortness of breath you should call 999
Further information can be found on our Urgent Problems page.
Tuesday and Wednesday appointments 6.30pm to 7.30pm with a GP and Practice Nurse are provided as part of the commissioned Extended Hours.
Out of Hours
Between 6.30pm and 8.00pm Monday to Friday and also Saturday and Sunday 8am to 8pm patients can call the GP Federation Hub to book into an appointment which can be based at either Somerset Gardens or Westbury Medical Centre or a telephone consultation. Please call 0330 053 9499 to book an appointment during these times.